Ask Red

Welcome to Ask Red!

Welcome to 'Ask Red', University of the Incarnate Word's instant answer service, where you can get answers to a wide variety of questions you may have. Have an Admissions, Registration, Financial Assistance or other UIW-related question? Simply type your question and click Ask Red or browse the Top 10 Questions from other visitors.

To get started, Ask Red a question in a complete sentence or phrase below. For example: "How do I apply?"

Our Best Answer:
What does the hold on my account mean?

Hold Descriptions

Hold Code

Hold Description

Hold Reason

Effect on Transcript Requests

Effect on Registration


Contact the Business Office

Balance owed.

Not allowed.

Not allowed.


Perkins Loan Office Hold

Loan exit paperwork required/loan defaulted.

Not allowed.

Not allowed.


Payment Plan

Payment plan active.

Transcripts allowed.

Registration allowed.


Electronic 1098T Form Selected

1098T will only be delivered electronically.

Transcripts allowed.

Registration allowed.


Write-off Hold (Collections)

Payment arrangements defaulted.

Not allowed.

Not allowed.


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