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Bookstore credits are available no more than two weeks before a semester is to begin. If your financial aid is enough to pay your entire tuition and fees cost and will result in a refund, you may request that part of it be converted to a bookstore credit by calling the Office of Financial Assistance at 210-829-6008 or emailing firstname.lastname@example.org. Please include your name, your ID number, and the specific amount of book credit you are requesting. You must already have obtained a student ID card before you request the bookstore credit or it will not be active when you get your ID card. Once your bookstore credit is active, you will use your student ID card as a debit card at the bookstore or online through BannerWeb. Any remaining refund will be mailed to you by the Business Office on the normal refunding schedule.